Portal de Molina de Segura

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The Hospital de Molina became the first organization in the Region of Murcia to receive the European Excellence Seal 400 + (10/03/2010)

The ceremony for the European Excellence Seal EFQM 400 + of the Hospital de Molina was held on Wednesday 10 March, in the Plenary Hall of the Ayuntamiento de Molina de Segura.

Attended by the Mayor of the town, Eduardo Contreras Linares, the Minister of Health of the Region of Murcia, María Ángeles Palacios Sánchez, the Minister of Universities, Business and Research, Salvador Hernández Marín, the representative of the Club Excellence in Management ( CEG), Dr. Joaquin Membrado Martínez, Director of AENOR Murcia, Angel Luis Sanchez Ceron, Managing Director of the Hospital de Molina, Francisco Guirado Sánchez, and the Councillor for Health, Lola Vicente Quiles.

The Hospital de Molina, now celebrates 10 years of its launch, has received official recognition of Excellence in Management Club (CEG), European Excellence 400 +, for the implementation of EFQM (European Foundation for Quality Management) management, a distinction given to organizations with a high level of excellence and effectiveness in its management, operational efficiency and differentiation in its competitive environment.

The recognition has been achieved:

Molinense hospital becomes the first organization in the Region of Murcia, in any field of activity, in obtaining the official recognition.

Currently, the region is in effect twelve other awards for commitment to excellence (over 200 points), ten of them made by managers of hospitals and Health Service of Murcia, and a European Excellence 300 +.

The project, developed over the year 2009, has received support from the Ministry of Universities and Research Company, through a grant from INFO to support companies that implement management systems and work for international recognition excellence.

In turn, the direction of Hospital de Molina has enjoyed the cooperation and advice of Strategy and Management Company, Ltd., a consulting company and licensee of reference for Excellence in Management Club (CEG), with extensive experience in implementing systems management based on the EFQM Model and numerous national and international recognition.

The Hospital de Molina received the December 21 visit of the evaluators of AENOR certification, partner of CEG, and scored between 450 and 500 points.

The evaluation team stood out among its strengths the effective management of health services and benefits, recognition within the sector with the acquisition of 5 TOP 20 awards, process management, the strategy focused on interest groups, the high involvement workforce and culture analysis of customer satisfaction.

The seal 400 + has been a recognition of the work and effort made by both the Hospital Management Team, for the entire team of himself, his involvement in the project and awareness in achieving continuous improvement in service delivery customers.

It also welcomes the distinctive culture of excellence that promotes the Hospital de Molina, based on the quality of services, accessibility and responsiveness, along with good communication and personalized attention to the health problems of patients.

Molina's Hospital has 250 employees, 120 beds, 4 operating rooms and 18 medical specialties.

Emergencies has 24 hours, 10 critical care beds, day hospital and physiotherapy Gym.

Source: Ayuntamiento de Molina de Segura

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